Last updated: March 2026
You must be at least 21 years old (25 for vans and premium vehicles), possess a valid unexpired driver's license, hold a valid credit card in your name, and have no current license suspensions or revocations.
We reserve the right to refuse rental to any individual at our sole discretion. No cash payments accepted. No prepaid cards accepted for deposit hold.
Confirmation: Your booking is confirmed only when (a) payment hold is authorized and (b) you receive a confirmation email with a reservation number.
Cancellations:
Modifications: Extensions are subject to availability. Request by text. If vehicle is unavailable, you must return by original time. Late returns past 2 hours incur an additional day at standard daily rate.
Authorization: You authorize us to charge the credit card on file for: rental charges, fuel (if applicable), tolls and administrative fees, damage/cleaning/excessive soiling, late return fees, and any traffic or parking violations incurred during rental.
Deposit: A $100 hold is placed at pickup. This is an authorization hold, not a charge. Funds are released within 3–5 business days after return, pending vehicle inspection.
Final charges: You will receive an itemized receipt via email within 72 hours of return.
You MAY NOT operate the vehicle:
Violation of any restriction voids all insurance and damage coverage immediately. You assume 100% financial responsibility.
Basic liability: We provide minimum state-required liability coverage. This covers injury or property damage to others. It does not cover damage to the rental vehicle itself.
Damage waiver: If purchased, we waive our right to recover repair costs for physical damage, subject to exclusions.
NOT COVERED: Tires, windshields, mirrors, undercarriage; improper fuel damage; negligence (keys locked inside, roof clearance); interior stains, burns, pet hair; theft if keys left inside; loss of use and admin fees.
Premium buy-down ($20/day): Reduces deductible to $0 for covered damage. Exclusions above still apply.
Third-party insurance: If you decline our waiver, you are fully responsible for all damage. We do not file claims with third-party insurers on your behalf.
You must immediately report: any accident (regardless of severity), any mechanical issue or warning light, any theft or attempted theft, and any ticket or citation received.
In an accident:
Failure to report an incident within 24 hours may result in full denial of damage waiver coverage.
Vehicle is provided with fuel level indicated on odometer sticker or walkaround photos.
Tolls: Vehicle equipped with electronic toll pass. You are billed for toll amount + $3.95 administrative fee per transaction. Itemized receipts available on request.
Violations: You are solely responsible for all parking tickets, speeding tickets, red light/camera violations, and any fines during your rental. If we receive a citation, we remit your information to the issuing authority and may charge a $25 administrative fee per citation.
Pickup: You acknowledge the vehicle's condition at pickup. If you do not report existing damage prior to departure, you accept the vehicle as undamaged.
📸 We strongly recommend: Taking 3–5 timestamped photos at pickup and texting them to (253) 215-4499.
Return: Return vehicle to agreed location, on time, with keys and toll pass inside.
Late returns: 0–2 hours: prorated hourly charge. 2+ hours: full additional rental day.
Cleaning: Excessive dirt, sand, mud, pet hair, smoke odor, or spills incur a $75–$250 detailing fee at our sole discretion.
🚭 Smoking: Strictly prohibited. Evidence of smoking: $250 decontamination fee.
If the vehicle becomes inoperable due to mechanical failure not caused by you:
No refunds for missed flights, hotel nights, or personal inconvenience.
You agree to indemnify, defend, and hold harmless American Express Transportation LLC, its owners, and employees from all claims, damages, liabilities, costs, and expenses arising from your use of the vehicle, any violation of this agreement, or any inaccurate information provided at booking.
To the fullest extent permitted by law, we shall not be liable for indirect, incidental, or consequential damages; loss of use, income, or enjoyment; or damage to personal property left in vehicle.
We are not a bailee. Personal items left in vehicle are your sole responsibility.
Governing law: This agreement is governed by the laws of Washington State.
Small claims: Either party may elect to resolve any dispute in small claims court.
Attorney fees: In any legal proceeding, the prevailing party is entitled to recover reasonable attorney fees and costs.
By completing a reservation digitally or signing physically at pickup, you acknowledge that you have read, understood, and agree to be bound by all terms and conditions above.
No oral modifications are valid. This constitutes the entire agreement between you and American Express Transportation LLC.
AE AMEX TRANSIT
Discover dependable local car rentals in Lakewood, WA, with AMEX TRANSIT. Our Express Reserve & Pick service ensures a seamless experience – no lines or wait times. Enjoy quick, easy pickup, guaranteeing consistently reliable, efficient service every time.
Reserve online in minutes, or call to book directly.
📍 5222 Arrowhead Rd SW
Lakewood, WA 98499
🕐 Mon–Sat 7 am – 6 pm
© 2026 American Express Transportation LLC. All rights reserved.
